Typically scam mail involves professional fraudsters sending convincing letters that are designed to trick people out of money or other valuables. Scam mail can include bogus competitions and fake prize draws. Royal Mail indicates that it often originates from overseas and is difficult for them to detect.
Royal Mail is raising awareness of the problem. This type of mail is illegal. It targets the most vulnerable and is not normal advertising mail. If you or someone you know if concerned about any mail they have received the Royal Mail ask you to contact them via one of the following,
- Writing to Royal Mail at FREEPOST SCAM MAIL, enclosing any items that are suspected of being scam mail;
- Calling the Royal Mail Scam Mail Helpline on 0800 0113 466; or
- Emailing scam.mail@royalmail.com
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