Cumbria County Council and partners have launched a new emergency support service for people at high risk of becoming seriously ill, as a result of COVID-19, and who do not have support available from friends, family or neighbours.

The Emergency telephone support line is 0800 783 1966.

Or you can email your request for help to COVID19support@cumbria.gov.uk.

The telephone ‘call’ centre will operate Monday to Friday 9am to 5pm and 10am to 2pm at weekends. The service will also accepts referrals from members of the public who may be concerned about people in their community.  For more information click here

Please travel only if it is essential in line with Government requirements

Bank Holidays Fri 8 May and Mon 25 May – no services

Otherwise the 563 emergency timetable continues to be:-

9.50 and 14.25 from Appleby (Mon – Fri) as normal
11.25 from Appleby (Mon – Fri) is cancelled
Returns from Penrith (Mon – Fri) at 13.30 as normal
Plus a Saturday service from Appleby at 9.50 and 14.25, returns from
Penrith at 13.30

The bus will now make two trips a day.  For up to date times please check the County Council website, you can access this by clicking here.

We are seeing many communities and individuals volunteering to support friends, families and neighbours during the COVID-19 outbreak.  They are providing an important and much valued service, which we are grateful for.  A guide to supporting others in your community has been produced to offer guidance to volunteers, it can be accessed here.